FAQs

1. How can I maintain my privacy?

• Every residence can only access his/her designated floor.

 

2. Is there going to be transport provided?

• During weekdays you can hop onto ASP buses and there will also be scheduled shuttle services on the certain weekdays and weekends.

 

3. Will there be any housekeeping services?

• Yes, this will be an optional service at an affordable cost.

 

4. What should I do when I have friends or family members visiting?

• They will be able to stay in your apartment. However, you will need to inform the management in advance and management will assist you to register them when they arrive.

 

5. What is there to do around here?

• You can visit our website under the tab “Around us” to find out more.

 

6. Can I choose my own room?

• Rooms are allocated on a first come first serve basis. However, you can indicate your preference when you sign up and we will allocate the room if there is availability.

 

7. What are the facilities that I can use?

• You will be granted access to our communal lounge, pool, fitness room, soccer field, track and indoor gymnasium.

 

8. Can I own pet?

• Yes, you can. However you have to ensure that the pet has the proper vaccination and documentation and does not cause any disturbance to your neighbors.

 

9. Benefits of staying in the residence

• No deposit needed
• No stress about apartment hunting
• No raising rental cost
• No risk of being asked to move out in the middle of the year or at the end of the contract
• Prompt assistance to issues in your apartment
• 5 minutes traveling time means more sleep in time
• Unlimited access to the existing facilities
• Foster stronger bonds between your friends
• Free internet
• No management fee

 

10. How do I go about paying for my utilities?

• School will provide a subsidy of up to RMB600 per month.

 

11. What happened if I accidentally damaged something in the apartment?

• You will need to repair it or get a replacement.

 

12. Can I change furniture?

• All furniture are part of the apartment and should not be changed unless it is damaged.

 

13. Can I repaint the wall?

• No.

 

14. Can I smoke in the residence?

• You are not allowed to smoke in the public areas on the premise.

 

15. Where can I park my E-bike or bicycle?

• There are parking lots for E-bikes and bicycles available. For cars, there are limited lots in front of the residence.

 

16. Who should I approach if there is an emergency?

• There will be a receptionist stationed at the front desk. In the event you cannot reach her, you can always call the management for help.

 

17. Where can I find out more about the services provided?

• You can log onto our website www.residence.ssis.asia for more information.